Ofcom General Condition overview

Xoom ltd and all other UK communications providers are regulated under Ofcom’s General Conditions of Entitlement. 

These regulations apply to anyone who provides an electronic communication service or an electronic communications network.

Our aim is to be compliant with all regulatory requirements for its industry. We consistently work towards fulfilling these requirements by training and monitoring our people, auditing and updating our policies and processes so they reflect new and existing regulations.

General Condition C7

More specifically, General Condition C7 regulates how communications providers are able to market and sell fixed-line telephony services to customers. 

Full details of General Condition C7 are available by clicking here and clicking on section C7.

General Condition C8

General Condition C8 regulates how communications providers are able to market and sell mobile telephony services to customers. Full details of General Condition C8 are available by (clicking here)

Our summary of General Condition C8 can be viewed here and clicking on section C8.

A copy of these General Conditions is available free of charge on request please contact us on 0333 110 3000 to request these.