Call reporting solutions

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Get real insights with our VoIP reporting solutions

With our in-depth call reporting analysis you can make sure every call counts.

Our easy to use web portal gives you access to live and historical data, providing an instant overview and presenting insights that allow you to streamline your business and make better decisions.

Get in touch to see how we could help you with your call reporting today
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HOW OUR CALL REPORTING SOLUTIONS WILL BENEFIT YOUR BUSINESS

Improve employee performance

See how many calls were received, answered or missed and learn what you need to do to make improvements.

Resolve issues fast

Experiencing too many missed calls? Receive real-time insights so you can view what calls were missed and quickly return a call so no business is lost.

Gain a competitive advantage

Get instant access to real-time and past reports so you can see data to help you predict future operational requirements.

Generate customised reporting

Need to know something specific? We can turn features on and off so you only receive insights that highlight what you need to know.
Let us help you to ensure all your SLAs are met. Our call reporting feature comes as standard with our business VoIP phone solutions and allows you to compare data based on time of day, location and user.

Ready to quickly convert data into actionable analysis?

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Our VoIP Solutions

Phone Systems

Our feature-rich VoIP phone system will improve your business by making it more efficient and productive. 

Call Recording

Easily record and store calls to your business for reporting, security and training purposes. 

Teams Telephony

Benefit from an ultra-modern communication solution by integrating Microsoft Teams into your VoIP phone system.

SIP Trunks

A virtual telephone line allowing your business’ phone service to be operated via the internet.

Numbers

Let us arrange the most suitable phone number for your business, from local to revenue generating numbers available. 

Integrations​

Improve efficiency by integrating your third-party CRM platform into your VoIP phone system. 

See what our clients say

“We have been using xoomtalk for our soft phone business landline number. Charlotte Pree was most helpful on advising the service that would be most beneficial to the business. On a bank holiday weekend we discovered that the phone we used for the app and number no longer worked. We contacted the helpline and they managed to change it over to another phone asap. Very impressed all round..”
OCC Oven Cleaning Co
"If you want excellent customer service then look no further than Charlie Pree and the team at xoomtalk. Every query is dealt with efficiently and professionally. The telephone and broadband system is second to none and invaluable to our business."
Samantha Dawkins
"We have broadband and VOIP services from Xoom and are very happy with the product. The team is very approachable and we feel like we are looked after. There has not yet been a need for technical support, but we feel confident that should it be needed, it will be prompt and effective!"
Kafico
"Charlie is wonderful and the new IP telephone system is fabulous it connects everybody together within the business, whether working from home in the office and you can have an app on the phone. Even better you can transfer calls to people's extensions on whatever device they are using."
Peter Ryan
"Highly recommend Xoomtalk for any business with telecommunications needs. I’ve worked with Charlie and she is very knowledgable, super efficient and friendly. 5 stars to all the team aswell ."
Ingrid Wood
"Xoomtalk have looked after the communication needs of Zapp for the past three years and I can not fault any aspect of their installation and support. It's always easy to make contact and help is immediate. They are now taking care of a much bigger install for us and their communication has exceeded my expectations. Thank you so much for helping us to grow our business."
Daniel Leonard
"We've been using Xoom Talk for a while now for hosted VOIP phones, incredible team, both Sales and Tech should there be any issues. I usually deal with an engineer by the name of Simon. An absolute pleasure to work with, extremely knowledgeable. He know his stuff and always helpful in assisting and giving advice. A huge asset to Xoom. Highley recommendable company to use, very professional all the way."
Dee Ladva
"Superb service, the team listened carefully to our requirements and created an excellent bespoke VOIP solution at a great price. Technical support excellent too. Have been with Xoomtalk for 2 years and have great working relationship with the team."
Matt Watts
"Charlie was extremely helpful when we discussed switching our analogue system over to voip. Her expertise was second to none and could not have done enough for us. The engineer set the system up very quickly out of hours and explained how the system works to the team, we are extremely please with our telephone handsets and the savings we have made through using Xoomtalk.."
Wendy Davenport
"Have had such amazing service from Xoomtalk. The whole team are great especially Charlie who is so knowledgeable and helpful."
Chris Boland
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