VoIP Integration

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Streamline workflow with our VoIP integration software

Businesses of all sizes often rely on different tools, such as a CRM platform, to ensure they provide the best service to their customers. 

VoIP integration unites your phone system and CRM platform, allowing you to click to dial, pop contact records, sync call data.

This means your employees can access customer information instantly, reduce the time they spend on administration, increase the number of queries they handle and improve call management. All leading to an increase in customer satisfaction.

Looking to add VoIP integration software?
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How our VoIP CRM integration software will benefit your business

Improved call handling

Integrating your CRM system with your phone system allows customer information to be automatically pulled up during a call, enabling better and more personalised service.

Increased efficiency

By having all customer information in one place, employees can quickly access relevant data without having to switch between different systems.

Better data tracking

Integrating your CRM system with your phone system you can more accurately track call data, such as call duration, caller information, and call outcomes.

Improved customer experience

By having access to customer information during calls, employees can provide more personalised service and resolve issues more quickly.

Better team collaboration

Integrating your CRM system with your phone system allows team members to share information and collaborate more effectively, which can lead to better customer service.

StreamlineD sales process

By combining phone and CRM data, sales teams can be more productive and effective in their sales process by having a clear view of the customer’s history and information.

VoIP integration can be a game-changer for your business

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Our VoIP Solutions

Phone Systems

Our feature-rich VoIP phone system will improve your business by making it more efficient and productive. 

Call Recording

Easily record and store calls to your business for reporting, security and training purposes. 

Call Reporting

Accessible and clear analytics, for monitoring key call data across your business.

Teams Telephony

Benefit from an ultra-modern communication solution by integrating Microsoft Teams into your VoIP phone system.

SIP Trunks

A virtual telephone line allowing your business’ phone service to be operated via the internet.

Numbers

Let us arrange the most suitable phone number for your business, from local to revenue generating numbers available. 

See what our clients say

“We have been using xoomtalk for our soft phone business landline number. Charlotte Pree was most helpful on advising the service that would be most beneficial to the business. On a bank holiday weekend we discovered that the phone we used for the app and number no longer worked. We contacted the helpline and they managed to change it over to another phone asap. Very impressed all round..”
OCC Oven Cleaning Co
"If you want excellent customer service then look no further than Charlie Pree and the team at xoomtalk. Every query is dealt with efficiently and professionally. The telephone and broadband system is second to none and invaluable to our business."
Samantha Dawkins
"We have broadband and VOIP services from Xoom and are very happy with the product. The team is very approachable and we feel like we are looked after. There has not yet been a need for technical support, but we feel confident that should it be needed, it will be prompt and effective!"
Kafico
"Charlie is wonderful and the new IP telephone system is fabulous it connects everybody together within the business, whether working from home in the office and you can have an app on the phone. Even better you can transfer calls to people's extensions on whatever device they are using."
Peter Ryan
"Highly recommend Xoomtalk for any business with telecommunications needs. I’ve worked with Charlie and she is very knowledgable, super efficient and friendly. 5 stars to all the team aswell ."
Ingrid Wood
"Xoomtalk have looked after the communication needs of Zapp for the past three years and I can not fault any aspect of their installation and support. It's always easy to make contact and help is immediate. They are now taking care of a much bigger install for us and their communication has exceeded my expectations. Thank you so much for helping us to grow our business."
Daniel Leonard
"We've been using Xoom Talk for a while now for hosted VOIP phones, incredible team, both Sales and Tech should there be any issues. I usually deal with an engineer by the name of Simon. An absolute pleasure to work with, extremely knowledgeable. He know his stuff and always helpful in assisting and giving advice. A huge asset to Xoom. Highley recommendable company to use, very professional all the way."
Dee Ladva
"Superb service, the team listened carefully to our requirements and created an excellent bespoke VOIP solution at a great price. Technical support excellent too. Have been with Xoomtalk for 2 years and have great working relationship with the team."
Matt Watts
"Charlie was extremely helpful when we discussed switching our analogue system over to voip. Her expertise was second to none and could not have done enough for us. The engineer set the system up very quickly out of hours and explained how the system works to the team, we are extremely please with our telephone handsets and the savings we have made through using Xoomtalk.."
Wendy Davenport
"Have had such amazing service from Xoomtalk. The whole team are great especially Charlie who is so knowledgeable and helpful."
Chris Boland
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