Careers at Xoomtalk

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Why work
for xoomtalk?

We know it’s our talented team that are the true essence of who we are. They form the close knit core that enables us to be one of the leading providers of connectivity and communication solutions.

We’re a forward-thinking and innovative company and our people are the same. While you will fit right in if you have industry knowledge, we also want our team to have exemplary customer relationship skills, be flexible and approachable, have a strong desire to work collaboratively, and be driven to deliver the best possible customer experience.

In return we offer a number of benefits, including flexible working options, as well as a great central collaboration space, a positive growth culture, increasing holiday entitlement with length of service, monthly socials, and much more. If you think you’re the right person for us, we’re happy for you to get in touch and send through your CV. 

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Working for Xoomtalk you will receive

Continual professional development

We want every employee to continually develop and have the opportunity to thrive within our ever-growing business. As well as receiving a full training and induction programme when you join us, you will have your own training budget to enable you to develop your skills and career, with the aim of helping you achieve all your ambitions.

Flexible working options

We understand that to be productive, you do not need to be present in the office every day. We embrace flexible remote working, but also have two buzzing spaces which you can access at any time. Our main HQ is located just 30 seconds from Hove seafront on a road filled with delicious eateries and just a short walk from Hove station. The second is right in the centre of Brighton in the famous North Laine shopping area, and a one-minute walk from Brighton station. Both locations offer free drinks, including coffee and a wide selection of teas, as well as access to an events programme that ranges from Yoga sessions and mid-day massages, to comedy nights and free beer/drinks on Friday afternoons.

Financial benefits

In addition to receiving an annually reviewed competitive salary, we also provide a workplace pension and access to a Cycle to Work scheme that enables you to save up to 43% on a new bike to help you commute and keep fit and healthy.

Increasing holiday allowance

When you join Xoomtalk, you will receive 30 days of leave a year (inclusive of bank holidays). We have a very loyal team who stay with us and, therefore, we reward this by increasing your holiday allowance based on your ongoing service – the longer you stay the more this will increase.

Your birthday how you choose!

We get that your birthday is special. We therefore throw in an extra day of annual leave, for all team members, so you can celebrate it how you choose! Whether that’s making a big day of it, meeting up with friends, or choosing to extend the weekend so you can go on a special trip – the choice is yours to make. We promise to give you a card too!

A positive culture

We are a growing company with positive plans and this is apparent in how we choose to work and play. We have a positive culture where your hard work will be recognised, but we also ensure your work/life balance is maintained. We organise monthly socials, which range from team building trips such as crazy golf and escape rooms, through to a simple bite to eat in one of Brighton’s fine restaurants. We also have annual gatherings, such as our Christmas party and summer barbecue. New ideas are always encouraged, and recently the suggestion for a bake-off challenge was a great success. Our culture is the secret fuel that keeps powering us upwards, and we would love you to be part of the team.

See what our clients say

Michael Ocallaghan
Michael Ocallaghan
2024-01-09
Peter 10/10 as allways ! massive credit to the team ! Quick, professional, supportive thanks again Peter ! Cetsat Team
Heidi Rush
Heidi Rush
2023-11-22
2023 We have now been a Xoomtalk client for 2 years. In this time we have had no issues wit our telephones or internet. Great support and excellent customer service - well done team. We recently transferred our business phones and internet to the Xoomtalk team. Charlie P patiently answered all of our questions and the team handheld through the process, including sending an engineer on site to set up the new equipment. Service has been great, no issues, and most important great internet speed and no freezing or call drop outs. Thank you Xoomtalk.
Sarah Wylie
Sarah Wylie
2023-10-18
We moved to Xoomtalk for our VoIP service around a year ago. As our team predominantly works from home it's been a game changer for us. The software is brilliant and being able to transfer calls easily has really allowed us to work much more efficiently. We initially signed up with Charlie who explained the whole switching process in simple terms, it was such an easy switch from our previous provider with many more suitable services for our business. I wouldn't hesitate in recommending Xoomtalk to any other business. Thank you
Andrea Babicova
Andrea Babicova
2023-10-13
Our company has been a Xoomtalk customer for over a year now. When we first moved to the building, Xoomtalk came to the rescue after a different provider failed to provide an internet connection. The Xoomtalk team set up our internet under a tight deadline. Connection never fails, VoIP phone lines are great. I had no doubt when we'd decided to move our office, that we'd be staying with Xoomtalk as a provider. Friendly and professional communication is their bread and butter. From my first contact with Chris and Charlie, who found us the best package, as we are a social enterprise charity, to Harry, who was looking after the whole moving and connection process with a skilled and efficient team of engineers on site, including Nick and an accessible support team on the phone able to fix any issue in a timely manner. Thank you team!
Jonny Goodall
Jonny Goodall
2023-10-11
We're in Brighton and worked with Xoomtalk for around 10 years now, they take care of all our connectivity needs (phone and WIFI). We've massively valued their expertise with VoIP stuff as it's an area we know very little about, but their solution works brilliantly wherever we're based during the week. Our office WIFI is strong and reliable, when others in our building (with other providers) seem to be losing theirs on a regular basis. We've always found the Xoom service helpdesk to be really slick. We've moved offices 3 times now, and each time they've taken all the WIFI stress away so we've been able to move in and everything just works! Brilliant.
Mark Tarrant
Mark Tarrant
2023-07-04
Excellent service, the team at Xootalk are very helpful and knowledgable which made my experince execptional.
Dean Haysom
Dean Haysom
2023-03-07
Replaced our existing provider and we are pleased we did so. Expertly talked through the product and service and very pleased with our "hands free" system. Highly recommend.
Mooncup Brighton
Mooncup Brighton
2022-06-15
Xoomtalk have provided our broadband for years and more recently our VoIP system. We decided to go with them as they've always been a pleasure to work with, super efficient and helpful. Any broadband issues we have had in the past have been dealt with pretty much instantaneously. We are yet to experience any issues with our new VoIP system, but I'm confident they would support us straight away should anything crop up. We were using a pay-as-you-go VoIP service throughout the pandemic as we weren't sure if we would continue with remote working. Xoomtalk's software and customer service is 10 x better than what we were using before. Also big shout out to Charlie Pree who is our Account Manager. Always super friendly, knowledgeable and great at her job! Thank yooooou, Rebecca
Ingrid Wood
Ingrid Wood
2022-04-05
Highly recommend Xoomtalk for any business with telecommunications needs. I’ve worked with Charlie and she is very knowledgable, super efficient and friendly. 5 stars to all the team aswell.
Jessica Banks
Jessica Banks
2022-03-31
Would absolutely recommend xoomtalk - their responsiveness, expertise and fantastic service is so so valuable. A no-brainer for any business, thank you!