Call recording solutions
Improving your business with hosted call recording solutions
Our call recording solutions make it easy for your business to record, store and recover phone calls via our web based portal.
With options for up to seven years retention and live listening call recordings can be a valuable tool for evaluating and improving communication and customer service, complying with regulations, training employees, ensuring quality, resolving disputes, and gaining business insights.
HOW OUR CALL RECORDING SOLUTIONS WILL BENEFIT YOUR BUSINESS
Improved communication and customer service
Call recordings can be used to analyse and evaluate how customer interactions are handled, which can help identify areas for improvement and best practices.
Compliance and regulatory requirements
Call recording can be used to comply with legal and regulatory requirements, such as those related to data protection, customer service and dispute resolution.
Training and development
Recording calls can be used as a training tool for new and experienced employees, providing real-world examples of positive and negative interactions.
Our VoIP Solutions
Our feature-rich VoIP phone system will improve your business by making it more efficient and productive.
Accessible and clear analytics, for monitoring key call data across your business.
Benefit from an ultra-modern communication solution by integrating Microsoft Teams into your VoIP phone system.
A virtual telephone line allowing your business’ phone service to be operated via the internet.
Let us arrange the most suitable phone number for your business, from local to revenue generating numbers available.
Improve efficiency by integrating your third-party CRM platform into your VoIP phone system.
See what our clients say
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