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Call recording solutions

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Improving your business with hosted call recording solutions

Our call recording solutions make it easy for your business to record, store and recover phone calls via our web based portal.

With options for up to seven years retention and live listening call recordings can be a valuable tool for evaluating and improving communication and customer service, complying with regulations, training employees, ensuring quality, resolving disputes, and gaining business insights.

Benefit from a phone system that gives you more

HOW OUR CALL RECORDING SOLUTIONS WILL BENEFIT YOUR BUSINESS

Improved communication and customer service

Call recordings can be used to analyse and evaluate how customer interactions are handled, which can help identify areas for improvement and best practices.

Compliance and regulatory requirements

Call recording can be used to comply with legal and regulatory requirements, such as those related to data protection, customer service and dispute resolution.

Training and development

Recording calls can be used as a training tool for new and experienced employees, providing real-world examples of positive and negative interactions.

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