PCI Compliant
Solutions

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Gain customer trust with
PCI compliant phone systems

If your business accepts over the phone payments by credit and debit cards for products or services, then it is vital you have PCI compliant solutions in place. This security standard ensures that all card information is accepted, processed, stored and transmitted in a secure environment so data breaches cannot occur. Being non-compliant can result in fines. 

Whether your company accepts payments over the phone every day, or only a couple of times a month, your systems and processes must still be secure so your customers can trust you with their personal card information. 

To fit every budget, we offer two solutions that are regulatory approved and will ensure that your business is legally compliant.

Speak to us about making your business PCI compliant

Our PCI compliant phone system solutions

Encrypted VoIP Data

We have worked with our clients who accept telephone payments to develop our own cost-effective solution that has been approved by regulators. 

With a VoIP phone system, large amounts of data are fed through the cloud, which does mean that data breaches can occur. To rectify this, we have created a solution whereby all the data transferred through a VoIP system is encrypted, amongst other security measures. This means that your employees can still be told your customers’ sensitive card information verbally, but the data cannot be accessed or hacked externally. 

Your business would then simply need to implement procedures to ensure that information is handled correctly and not stored or recorded.

Our encrypted VoIP data solution is ideal for small or medium sized businesses.

DTMF Masking

DTMF – or Dual Tone Modulated Frequency – masking is the industry-leading PCI compliant solution, which does make it the more expensive option. 

Instead of a customer verbally saying their card information, they type it onto a telephone keypad. Each touch generates a signal that is passed down the call line to your payment service provider for processing. Your employees are unable to see your customers’ card information, but the payment can still be processed. This fully removes your employees from the scope of PCI compliance. 

As well as ensuring your customers’ information remains protected, it ensures that no sensitive data is being stored, recorded or entering your business. 

DTMF masking is the ideal solution for larger business and contact centres that are processing a great amount of payments on a daily basis.

Receive a PCI compliant solution that works for your business

Our Solutions

See how our clients feel

Michael Ocallaghan
Michael Ocallaghan
2024-01-09
Peter 10/10 as allways ! massive credit to the team ! Quick, professional, supportive thanks again Peter ! Cetsat Team
Heidi Rush
Heidi Rush
2023-11-22
2023 We have now been a Xoomtalk client for 2 years. In this time we have had no issues wit our telephones or internet. Great support and excellent customer service - well done team. We recently transferred our business phones and internet to the Xoomtalk team. Charlie P patiently answered all of our questions and the team handheld through the process, including sending an engineer on site to set up the new equipment. Service has been great, no issues, and most important great internet speed and no freezing or call drop outs. Thank you Xoomtalk.
Sarah Wylie
Sarah Wylie
2023-10-18
We moved to Xoomtalk for our VoIP service around a year ago. As our team predominantly works from home it's been a game changer for us. The software is brilliant and being able to transfer calls easily has really allowed us to work much more efficiently. We initially signed up with Charlie who explained the whole switching process in simple terms, it was such an easy switch from our previous provider with many more suitable services for our business. I wouldn't hesitate in recommending Xoomtalk to any other business. Thank you
Andrea Babicova
Andrea Babicova
2023-10-13
Our company has been a Xoomtalk customer for over a year now. When we first moved to the building, Xoomtalk came to the rescue after a different provider failed to provide an internet connection. The Xoomtalk team set up our internet under a tight deadline. Connection never fails, VoIP phone lines are great. I had no doubt when we'd decided to move our office, that we'd be staying with Xoomtalk as a provider. Friendly and professional communication is their bread and butter. From my first contact with Chris and Charlie, who found us the best package, as we are a social enterprise charity, to Harry, who was looking after the whole moving and connection process with a skilled and efficient team of engineers on site, including Nick and an accessible support team on the phone able to fix any issue in a timely manner. Thank you team!
Jonny Goodall
Jonny Goodall
2023-10-11
We're in Brighton and worked with Xoomtalk for around 10 years now, they take care of all our connectivity needs (phone and WIFI). We've massively valued their expertise with VoIP stuff as it's an area we know very little about, but their solution works brilliantly wherever we're based during the week. Our office WIFI is strong and reliable, when others in our building (with other providers) seem to be losing theirs on a regular basis. We've always found the Xoom service helpdesk to be really slick. We've moved offices 3 times now, and each time they've taken all the WIFI stress away so we've been able to move in and everything just works! Brilliant.
Mark Tarrant
Mark Tarrant
2023-07-04
Excellent service, the team at Xootalk are very helpful and knowledgable which made my experince execptional.
Dean Haysom
Dean Haysom
2023-03-07
Replaced our existing provider and we are pleased we did so. Expertly talked through the product and service and very pleased with our "hands free" system. Highly recommend.
Mooncup Brighton
Mooncup Brighton
2022-06-15
Xoomtalk have provided our broadband for years and more recently our VoIP system. We decided to go with them as they've always been a pleasure to work with, super efficient and helpful. Any broadband issues we have had in the past have been dealt with pretty much instantaneously. We are yet to experience any issues with our new VoIP system, but I'm confident they would support us straight away should anything crop up. We were using a pay-as-you-go VoIP service throughout the pandemic as we weren't sure if we would continue with remote working. Xoomtalk's software and customer service is 10 x better than what we were using before. Also big shout out to Charlie Pree who is our Account Manager. Always super friendly, knowledgeable and great at her job! Thank yooooou, Rebecca
Ingrid Wood
Ingrid Wood
2022-04-05
Highly recommend Xoomtalk for any business with telecommunications needs. I’ve worked with Charlie and she is very knowledgable, super efficient and friendly. 5 stars to all the team aswell.
Jessica Banks
Jessica Banks
2022-03-31
Would absolutely recommend xoomtalk - their responsiveness, expertise and fantastic service is so so valuable. A no-brainer for any business, thank you!

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