Streamline workflow with our VoIP integration software
Businesses of all sizes often rely on different tools, such as a CRM platform, to ensure they provide the best service to their customers.
VoIP integration unites your phone system and CRM platform, allowing you to click to dial, pop contact records, sync call data.
This means your employees can access customer information instantly, reduce the time they spend on administration, increase the number of queries they handle and improve call management. All leading to an increase in customer satisfaction.
How our VoIP CRM integration software will benefit your business
Improved call handling
Integrating your CRM system with your phone system allows customer information to be automatically pulled up during a call, enabling better and more personalised service.
Increased efficiency
By having all customer information in one place, employees can quickly access relevant data without having to switch between different systems.
Better data tracking
Integrating your CRM system with your phone system you can more accurately track call data, such as call duration, caller information, and call outcomes.
Improved customer experience
By having access to customer information during calls, employees can provide more personalised service and resolve issues more quickly.
Better team collaboration
Integrating your CRM system with your phone system allows team members to share information and collaborate more effectively, which can lead to better customer service.
StreamlineD sales process
By combining phone and CRM data, sales teams can be more productive and effective in their sales process by having a clear view of the customer’s history and information.
VoIP integration can be a game-changer for your business
Our VoIP Solutions
Phone Systems
Our feature-rich VoIP phone system will improve your business by making it more efficient and productive.
Call Recording
Easily record and store calls to your business for reporting, security and training purposes.
Call Reporting
Accessible and clear analytics, for monitoring key call data across your business.
Teams Telephony
Benefit from an ultra-modern communication solution by integrating Microsoft Teams into your VoIP phone system.
SIP Trunks
A virtual telephone line allowing your business’ phone service to be operated via the internet.
Numbers
Let us arrange the most suitable phone number for your business, from local to revenue generating numbers available.
See how our clients feel
ExcellentBased on 38 reviewsMichael Ocallaghan2024-01-09Peter 10/10 as allways ! massive credit to the team ! Quick, professional, supportive thanks again Peter ! Cetsat TeamHeidi Rush2023-11-222023 We have now been a Xoomtalk client for 2 years. In this time we have had no issues wit our telephones or internet. Great support and excellent customer service - well done team. We recently transferred our business phones and internet to the Xoomtalk team. Charlie P patiently answered all of our questions and the team handheld through the process, including sending an engineer on site to set up the new equipment. Service has been great, no issues, and most important great internet speed and no freezing or call drop outs. Thank you Xoomtalk.Sarah Wylie2023-10-18We moved to Xoomtalk for our VoIP service around a year ago. As our team predominantly works from home it's been a game changer for us. The software is brilliant and being able to transfer calls easily has really allowed us to work much more efficiently. We initially signed up with Charlie who explained the whole switching process in simple terms, it was such an easy switch from our previous provider with many more suitable services for our business. I wouldn't hesitate in recommending Xoomtalk to any other business. Thank youAndrea Babicova2023-10-13Our company has been a Xoomtalk customer for over a year now. When we first moved to the building, Xoomtalk came to the rescue after a different provider failed to provide an internet connection. The Xoomtalk team set up our internet under a tight deadline. Connection never fails, VoIP phone lines are great. I had no doubt when we'd decided to move our office, that we'd be staying with Xoomtalk as a provider. Friendly and professional communication is their bread and butter. From my first contact with Chris and Charlie, who found us the best package, as we are a social enterprise charity, to Harry, who was looking after the whole moving and connection process with a skilled and efficient team of engineers on site, including Nick and an accessible support team on the phone able to fix any issue in a timely manner. Thank you team!Jonny Goodall2023-10-11We're in Brighton and worked with Xoomtalk for around 10 years now, they take care of all our connectivity needs (phone and WIFI). We've massively valued their expertise with VoIP stuff as it's an area we know very little about, but their solution works brilliantly wherever we're based during the week. Our office WIFI is strong and reliable, when others in our building (with other providers) seem to be losing theirs on a regular basis. We've always found the Xoom service helpdesk to be really slick. We've moved offices 3 times now, and each time they've taken all the WIFI stress away so we've been able to move in and everything just works! Brilliant.Mark Tarrant2023-07-04Excellent service, the team at Xootalk are very helpful and knowledgable which made my experince execptional.Dean Haysom2023-03-07Replaced our existing provider and we are pleased we did so. Expertly talked through the product and service and very pleased with our "hands free" system. Highly recommend.Mooncup Brighton2022-06-15Xoomtalk have provided our broadband for years and more recently our VoIP system. We decided to go with them as they've always been a pleasure to work with, super efficient and helpful. Any broadband issues we have had in the past have been dealt with pretty much instantaneously. We are yet to experience any issues with our new VoIP system, but I'm confident they would support us straight away should anything crop up. We were using a pay-as-you-go VoIP service throughout the pandemic as we weren't sure if we would continue with remote working. Xoomtalk's software and customer service is 10 x better than what we were using before. Also big shout out to Charlie Pree who is our Account Manager. Always super friendly, knowledgeable and great at her job! Thank yooooou, RebeccaIngrid Wood2022-04-05Highly recommend Xoomtalk for any business with telecommunications needs. I’ve worked with Charlie and she is very knowledgable, super efficient and friendly. 5 stars to all the team aswell.Jessica Banks2022-03-31Would absolutely recommend xoomtalk - their responsiveness, expertise and fantastic service is so so valuable. A no-brainer for any business, thank you!
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